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Front of the House, Back of the HouseRace and Inequality in the Lives of Restaurant Workers$
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Eli Revelle Yano Wilson

Print publication date: 2020

Print ISBN-13: 9781479800612

Published to NYU Press Scholarship Online: May 2021

DOI: 10.18574/nyu/9781479800612.001.0001

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Serving across the Divide

(p.159) Conclusion
Front of the House, Back of the House

Eli Revelle Yano Wilson

NYU Press

The conclusion summarizes the key arguments of this book while also emphasizing the key theoretical advances that it makes related to the production of service brands, racialized group boundaries, and in-betweenness. Additionally, Wilson describes several emerging trends in the restaurant industry, such as the movement to eliminate tips, that will shape the kinds of opportunities and barriers that future generations of restaurant workers will face.

Keywords:   restaurant industry, service brands, racialized group boundaries, in-betweenness

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