That Which Is Measured Improves
That Which Is Measured Improves
This chapter discusses the importance of clinical outcome data in improving the quality of care for those struggling with serious mental illness so that they can have a life of recovery in their home community. It first provides an overview of clinical outcome data and clinical outcome research before emphasizing the importance of outcome-oriented and evidence-based practice in the field of mental health, along with the reasons why providers are reluctant to use outcome measures. It then evaluates Virginia's outcome-oriented pilot project called the Performance Outcomes Measurement System, the Substance Abuse and Mental Health Services Administration's national outcome measures for mental health services, and the New Freedom Commission on Mental Health's identification of major problems in the mental health service system and potential solutions. It concludes by presenting recommendations aimed at transforming America's mental health service system.
Keywords: clinical outcome data, mental illness, clinical outcome research, evidence-based practice, mental health, Virginia, Substance Abuse and Mental Health Services Administration, mental health services, New Freedom Commission on Mental Health
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