When Employees Turn Violent
When Employees Turn Violent
The Potential Role of Workplace Culture in Triggering Deviant Behavior
This chapter focuses on the cause of workplace violence. Among the more common reasons given for increasing workplace violence are economic fears regarding job security, heightened concerns for personal safety, and generalized stress and anxiety among workers. Even when there appears to be a specific triggering event, such as a layoff or termination, observers tend to accept such management actions as a regrettable but common business practice and focus their attention almost exclusively on the perpetrator as the sole target for blame. In addition, there have been indirect evidence and anecdotal indicators to suggest that on at least some occasions the organization itself has played a role in the incidence of violence. This organizational role is most likely to be manifested through its culture.
Keywords: workplace violence, job security, stress, anxiety, organizational role
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