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Deviant and Criminal Behavior in the Workplace$
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Steven M. Elias

Print publication date: 2013

Print ISBN-13: 9780814722602

Published to NYU Press Scholarship Online: March 2016

DOI: 10.18574/nyu/9780814722602.001.0001

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PRINTED FROM NYU Press SCHOLARSHIP ONLINE (www.nyu.universitypressscholarship.com). (c) Copyright University of NYU Press Press, 2021. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in NYSO for personal use.date: 12 April 2021

Emotions and Deviance

Emotions and Deviance

Chapter:
(p.19) 2 Emotions and Deviance
Source:
Deviant and Criminal Behavior in the Workplace
Author(s):

Rebecca Michalak

Neal M. Ashkanasy

Publisher:
NYU Press
DOI:10.18574/nyu/9780814722602.003.0002

This chapter discusses the role emotions play as antecedents or consequences of deviant behavior at work, in the context of the Affective Events Theory. The theory suggests that emotions arising from organizational events shape members' behaviors and attitudes. In relation to this notion, the chapter discusses the Five-Level Model of Emotions in the workplace: (1) within person, (2) between persons (individual differences), (3) interpersonal interactions, (4) group, and (5) organization-wide. At level 1, emotions are ephemeral, varying moment-by-moment within each organizational member. At level 2, emotions are held to be between-person individual differences. Level 3 encompasses all aspects of recognizing and communicating emotion. Level 4 deals with multiple interactions as found in groups and teams, including team leadership. Finally, level 5 refers to emotion at the whole-of-organization level.

Keywords:   deviant behavior, Affective Events Theory, emotions, organizational events, interpersonal interactions

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